The Penellen Bed & Breakfast, St Ives Bay, Riviere Towans, Phillack, Hayle, Cornwall TR27 5AF
Tel: 01736 753777

Terms And Conditions

Terms And Conditions

1 - BOOKING
Bookings made in advance require a non-refundable deposit as follows:-
1 night stay only - full cost.
2 nights stay - 50% of the total cost, balance due on arrival.
3 nights stay or more - 33% of the total cost, balance due on arrival.
Last minute bookings will require payment in full.

2 - METHOD OF PAYMENT
Payment accepted by cash, credit card or debit card (no additional charge).

3 - PRICE CHANGES
Golds Coastal Holidays reserve the right to amend prices quoted in the brochure and on the internet.

4 - OCCUPANCY
Rooms will be available for occupancy from 3pm in the afternoon with latest booking in time being 8pm.
Rooms must be vacated by 10am the following morning.

5 - CANCELLATION
Please note, once booked any deposits paid are non refundable and cannot be transferred to alternative dates.
Any cancellation must be notified in writing to us at least four weeks prior to occupancy, failure to do this will result
in the full balance still becoming payable. In view of this, we recommend you have holiday insurance.

6 - THE TENANT AGREES
(i) to pay for any breakages and damage
(ii) not to cause a nuisance to your neighbours
(iii) not to exceed the total number of people the room is designed to sleep.

7 - NON AVAILABILITY OF ACCOMMODATION
If due to any occurence beyond the control of the owner the room is not available as booked, e.g. fire, flood,
all monies paid will be refunded in full but the owner will be under no further liability towards the hirer.

The Penellen Hotel are completely dedicated to providing the very best service to all our customers.
If you have any suggestions or comments please e-mail or phone us using the information provided on the contact us page.